Extend one ceiling without jumping a tier
Eleven add-ons, each priced in USD and INR, each tied to a specific ceiling. A shop that needs one more WhatsApp number should pay for one more WhatsApp number.
In short
KanchanFlow, an RFQ-to-Order CRM for manufacturers, publishes eleven add-ons so a shop can extend one limit — a WhatsApp number, a connector, storage, AI credits — instead of moving its whole workspace to a higher tier. Each is priced in USD and INR, with the tiers it applies to named.
Why we sell add-ons instead of forcing an upgrade
Tiered software has a familiar trap. You are happy on the cheap plan, you need one thing the cheap plan does not have, and the only way to get it is to move every seat you own to the expensive plan. A six-person shop pays six times more to solve one problem. Everyone in the industry knows this is how it works, and nobody enjoys being on the paying end of it.
So we cut ceilings loose from tiers wherever it was honest to do so. If your second sales person wants their own WhatsApp number, that is $25 a month, not a tier change. If you outgrew 10 GB of drawings and spec sheets, that is $10 for another 10 GB. If your estimator burns through the credit pool in the third week of the month, another hundred credits is $20.
What we did not do is turn the whole product into a metered à la carte menu. The gates that remain tier-level are gates on real capability — the dealer portal, the four-column cost buildup, SSO, multi-entity roll-up — because those are different product surfaces, not bigger numbers. You can see exactly which is which on the full tier comparison. And three things stay free forever on every tier: unlimited RFQ line items, unlimited revision history and the full India compliance suite.
Recurring
Monthly add-ons
Billed on your subscription cycle. Remove any of them at the end of a billing period.
| Add-on | USD | Available in |
|---|---|---|
| Extra lead source (beyond tier default) | $10/mo | Starter (Pro and Enterprise include all lead sources) |
| Extra accounting connector | $15/mo | Starter (Pro and Enterprise include all 3) |
| Extra WABA number | $25/mo | Starter (+2), Professional (+7), Enterprise unlimited |
| Extra 10 GB storage | $10/mo | Starter (Pro and Enterprise have a larger baseline) |
| Extra 100 AI credits / month | $20/mo | All tiers |
| Extra webhook endpoint | $5/mo | Starter (up to +5), Professional (up to +20), Enterprise unlimited |
| Extra custom ERP connector (SAP / Oracle / etc.) | $500/mo | Enterprise only |
| PLM connector (SolidWorks / Autodesk) | $250/mo | Enterprise only |
| Additional 100 GB storage | $50/mo | Enterprise only |
One-time
One-time services
| Add-on | USD | Available in |
|---|---|---|
| Priority onboarding session | $200 one-time | Starter (included in Pro and Enterprise) |
| Custom template design | $500 one-time | All tiers |
Priority onboarding is a paid option on Starter only — Professional includes two 60-minute onboarding calls and Enterprise includes a dedicated customer success manager, so buying it on those tiers would be paying twice for the same hour.
How ceilings behave
Warned at 80%, blocked at 100%
- 80% of a ceiling
- In-app warning
- Names the exact limit, the current usage and the add-on that would extend it.
- 100% of a ceiling
- Hard block
- The metered action stops until you extend it or the month rolls over.
- Overage
- Never silent
- The one metered pass-through is WhatsApp conversation cost, and it is billed in arrears at a stated markup.
We warn in-app at 80% of any tier ceiling and hard-block at 100%. We never silently bill you into an overage you did not choose.
Worked examples
Three shops, three decisions
Starter shop, second WhatsApp number
One extra WABA number is $25/month. Moving five Starter seats to Professional would be $50/month more. The add-on wins.
Starter shop, needs quantity breaks
There is no add-on for this, and there should not be. Quantity breaks, structured BOM and the 4-column buildup are a Professional capability. Upgrade the tier.
Professional shop, heavy AI month
A one-off spike is cheapest as $20 credit packs. A pattern of spikes every month usually means Enterprise's committed pool is the better contract — we will say so.
- If the add-on stack costs more than the tier difference, buy the tier — ask us to run the arithmetic first
- Enterprise (5-user minimum) already carries unlimited WhatsApp numbers and webhooks, so most recurring add-ons do not apply to it
- Custom ERP and PLM connectors are Enterprise-only because they need engineering time on our side, not just a toggle
Add-on questions
A simpler list would be better for us and worse for you. Without add-ons, a five-person Starter shop that opens a second WhatsApp number has to move the whole workspace to Professional — five seats at a higher rate, to solve a $25 problem. Add-ons exist so the edge cases cost what the edge case is worth.
Related
Pricing
Three tiers, the trial terms and the ceiling policy in full.
Read moreFull tier comparison
Which ceilings belong to which tier, row by row.
Read moreAI credits explained
What the 100-credit pack actually buys you in operations.
Read moreWhatsApp billing
Numbers, included volume and the pass-through markup.
Read moreAll integrations
Which connectors are included before you buy an extra one.
Read moreContact sales
Ask us to compare an add-on stack against the next tier.
Read moreSee a live quote draft built from a real RFQ
Fourteen days, no credit card, sample data pre-loaded. If it does not fit your shop, we will tell you in the first call.
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