Dealer 360 with AI reorder prediction
A dealer who normally orders every six weeks has not ordered in eleven. Somebody should be calling them today, and this is the screen that says so.
Development progress
50%
Target Wave 1 · M5. Progress figures move when the work does, and the changelog records the release.
In short
Dealer 360 brings each channel partner's ordering pattern, outstanding balance, portal activity and health into one view in the KanchanFlow RFQ-to-Order CRM, with an AI agent predicting when a reorder is due. It is roughly 50 percent complete, targeted at Wave 1 Milestone 5, and it builds on the live channel partner records.
What it is
Channel revenue does not usually fall off a cliff. A dealer quietly stretches from six weeks to nine to fourteen, and by the time the drop is visible in the quarter they have been buying from somebody else for three months. The signal was in the ordering pattern the whole time, and nobody was reading it.
Dealer 360 makes that pattern visible and adds an agent that predicts the expected reorder date from the partner's own history. When a dealer goes materially past their normal interval they surface for a call. The Dealer Health Agent scores each partner on ordering consistency, payment behaviour and engagement, with the components shown rather than hidden.
Capabilities
What it does
Ordering pattern on one view
Order frequency, average value, product mix and trend for each partner, so a stretching interval is visible as a shape rather than as a number in a report nobody opens.
AI reorder prediction
The Reorder Agent predicts the expected next order date from the partner's history at a published one credit per prediction. Partners past their expected date surface for a call.
Dealer health scoring
The Dealer Health Agent scans ordering consistency, payment behaviour and portal engagement at one credit per scan, and flags partners whose behaviour has changed.
Outstanding balance and credit position
What the partner owes, what is overdue and how close they are to their credit limit, next to their ordering history rather than in the finance system.
Portal activity
Whether the partner is actually using the ordering portal, and which of their contacts are active. A partner who stopped logging in stopped for a reason.
Step by step
How it works
The order these steps happen in matters more than the feature list above it.
- 1
History accumulates on the partner
Orders through the portal and through your desk both land on the dealer record, which is what the prediction and health scoring read.
- 2
The Reorder Agent predicts
From the partner's own ordering history the agent produces an expected next order date, at one AI credit per prediction.
- 3
Overdue partners surface
Partners materially past their expected reorder date appear on the dealer manager's home screen with their pattern and their last conversation.
- 4
Health is scored
The Dealer Health Agent combines ordering consistency, payment behaviour and engagement into a score with the components visible, not a black-box number.
- 5
Somebody calls
The output is a call list, not a dashboard. Call or message from the record and the conversation logs against the partner automatically.
What this is not
This is not sell-through or dealer inventory visibility — we predict from the orders they place with you, not from their own stock and retail sales data.
This is not an ERP, MRP, CAD, BOM, or advanced CPQ system — it manages customer RFQs, quotes, follow-ups, and order handoff.
Tier availability
What you get on each plan
These rows come from the same feature matrix the pricing page publishes. If the two ever disagree, the matrix is wrong and we fix it.
| Plan | Availability |
|---|---|
| Starter | Not included — Starter carries 25 basic dealer records with no hierarchy, portal or agents. |
| Professional | Included, with the Reorder and Dealer Health agents running against your 500 credits per user per month. |
| Enterprise | Included, with agents running against your committed credit pool and custom prompts available. |
Starter is $39 per user per month, Professional $49, Enterprise $99 plus a $2,000 monthly platform fee. Annual billing is 17% lower. See the full matrix.
Interface
What it looks like
Development build of a dealer record showing an eighteen-month ordering pattern, predicted next order date and health score components.
Development build capture at approximately 50 percent complete. Partner data is sample data.
Development build of the overdue reorder list with predicted date, actual gap and last conversation for each partner.
Development build capture, not production.
Screenshots are described rather than mocked up. Captures are taken from the build current at the date shown in the changelog, on a sample workspace.
Connectors
Integrations this feature uses
Starter includes one accounting connector and one lead source; Professional and Enterprise include all of them. Browse every integration.
Questions about dealer 360
About 50 percent, targeted at Wave 1 Milestone 5. Dealer records, hierarchy and the portal are live today; the pattern view, prediction and health scoring are in development.
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Dealer and territory exclusivity with channel-conflict rules
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Read moreAI agent with approval mode
AI agent with human approval before send
Read moreWhat's shipping today
All 47 features grouped by status on one page, with the newest releases alongside.
Read moreSee a live quote draft built from a real RFQ
Fourteen days, no credit card, sample data pre-loaded. If it does not fit your shop, we will tell you in the first call.
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